Welcome to
Komatsu e-Support

 

 

The Invoice view is up and running again.
Please let us know if you're experiencing any issues!


e-Support - The on-line system for spare parts and accessories at Komatsu Forest.

To use Komatsu Forest e-Support, please Login with your personal user id and password.
If you don't have access to Komatsu Forest e-Support, please contact your local Komatsu Forest representative or use the Access request function.


Are you looking for access to ESS, please check if this link is sufficient before creating a new user request:

https://genuineparts.komatsuforest.com/AssertWeb/en-GB/Komatsu/Catalogue/87983

If you still want to apply for a User in ESS please go to "ESS Access Request" on the ESS page.


Holiday schedule 2025:

April 18th Easter Friday

April 21st Easter Monday

May 1st First of May
May 2nd Acquired day*

May 29th Ascension day
May 30th Acquired day*

June 6th Sweden national day

June 20th Midsummer eve

December 24th -6th January is Christmas holidays with minimum staffing on a few days (Dec 29th and 30th, Jan 2nd and 5th)

* Acquired day – A day off decided by the trade union, Parts support have minimum staff

 

 

Address to Central warehouse:

 Komatsu Forest AB

C/O DSV Solutions

 Kromgatan 4

 SE - 195 72 Rosersberg

Sweden